What we do
Our Expertise
Specialist consulting across every operational domain a modern diagnostic imaging facility depends on.
Radiology Systems
End-to-end expertise across the clinical technology stack, from initial system selection through to ongoing operational support.
RIS/PACS Implementation & Support
Full lifecycle support for Radiology Information System and Picture Archiving and Communication System deployments, from vendor selection and project management through to go-live and BAU support.
Radiology System Integrations
HL7 and DICOM integration design and implementation across modalities, RIS, PACS, and third-party clinical systems. Reducing manual workarounds and improving data flow.
Cloud-based Imaging Solutions
Assessment, selection, and implementation of cloud-based PACS and VNA solutions. Includes data migration planning, vendor management, and DR/BCP considerations.
Facility Layout & Design
Operational and workflow-informed input on facility layout including waiting areas, reception, reporting rooms, modality rooms, and support spaces, to optimise patient flow and staff efficiency.
Clinical Workflow Design & Optimisation
Analysis and redesign of referral intake, scheduling, acquisition, reporting, and distribution workflows to reduce friction and improve turnaround times.
Modality Selection & Planning
Independent advice on modality selection across X-ray, CT, MRI, ultrasound, fluoroscopy, and nuclear medicine, including capacity modelling, vendor assessment, and procurement support.
IT Operations
Reliable, secure IT infrastructure is the foundation of a functional imaging practice. We provide specialist IT support and consulting tailored to the clinical environment.
Managed IT Services
Ongoing management of your IT environment including helpdesk, device management, vendor coordination, and proactive maintenance, with a deep understanding of clinical imaging dependencies.
IT Operations Consulting
Strategic IT advisory for imaging practices. Technology roadmap development, vendor assessment, infrastructure design, and IT governance frameworks.
Cybersecurity & Endpoint Protection
Endpoint detection and response, email security, vulnerability management, and security awareness training. Aligned to the Australian Signals Directorate Essential Eight framework.
Remote Management
Remotely managed monitoring, patching, and support for distributed or multi-site practices. Minimising on-site IT visits while maintaining full visibility and control.
Secure Backup
Backup solution design, implementation, and testing for clinical and administrative data. Includes offsite and air-gapped options, retention policy design, and recovery time objective planning.
Proactive Infrastructure Monitoring
Continuous monitoring of servers, networking, storage, and clinical systems with alerting and escalation processes, identifying issues before they impact operations.
Compliance & Management
Regulatory compliance and strong operational management are inseparable from sustainable practice performance. We provide both.
DIAS Accreditation Support
End-to-end support for initial DIAS accreditation and renewal: gap analysis, documentation development, Radiation Management Plan coordination, internal audit, and assessment preparation.
Radiation Safety Operations
Operational radiation safety support including Radiation Management Plan maintenance, dose monitoring, incident reporting, state regulatory liaison, and staff safety training.
Fractional GM Services
Experienced General Manager capability on a part-time or interim basis, for practices that need senior operational leadership without the cost of a full-time executive.
EBITDA Maximisation
Structured review of revenue, cost, and operational efficiency drivers with an action plan to improve practice financial performance.
Operational Efficiency Optimisation
Systematic identification and elimination of operational waste through process redesign, automation, staff capability uplift, and vendor renegotiation.
Strategic Business Planning
Business planning support for imaging practices: market analysis, growth strategy, service line development, capital planning, and board-ready reporting.
Not sure where to start?
Most engagements begin with a scoping conversation. Get in touch and we'll work out where RADops can make the most difference.
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